Ventra Sciences — Privacy Policy
Last updated: May 2026
Ventra Sciences (“we”, “us”, “our”) operates ventrasciences.com. This Privacy Policy explains how we collect, use, and protect information when you use our website and services.
Eligibility
You must be at least 21 years of age to use this site. We do not knowingly collect information from or sell to anyone under 21.
Information We Collect
- Account information: name, email, shipping address, phone number (optional), date of birth, and researcher role — collected when you register or place an order.
- Order information: items purchased, prices, shipping details, order dates. Payment information is handled directly by our payment processor and is not stored by Ventra Sciences.
- Usage data: IP address, browser type, pages viewed, and referring URLs — collected automatically via standard analytics.
- Communications: emails and messages you send us or subscribe to.
How We Use Information
- To process and ship your orders
- To send order confirmations, shipping updates, and receipts
- To verify eligibility and researcher status
- To respond to customer service inquiries
- To send marketing messages if you opted in (unsubscribe anytime)
- To improve our website, products, and service, and to prevent fraud and comply with legal obligations
Information Sharing
We do not sell your personal information. We share limited data only with payment processors to complete transactions, shipping carriers to deliver your orders, email/SMS service providers to send transactional and (if subscribed) marketing messages, and legal authorities when required by law.
SMS / Text Messaging (TCPA)
By providing your mobile number and opting in, you consent to receive recurring marketing and transactional text messages from Ventra Sciences sent via an automatic telephone dialing system. Consent is not a condition of purchase. Message and data rates may apply. Reply HELP for help, STOP to cancel.
California Privacy Rights (CCPA/CPRA)
If you are a California resident, you have the right to know what personal information we collect and how we use it, the right to request deletion of your personal information, and the right to opt out of the sale of your personal information. Ventra Sciences does not sell personal information. We will not discriminate against you for exercising any of these rights. To make a request, email [email protected].
Your Rights
You may request access to, correction of, or deletion of your personal data at any time by emailing [email protected]. You may unsubscribe from marketing messages via the link in any marketing email or by replying STOP to texts.
Data Security
We use SSL encryption on all transactions, store data in secured systems, and limit access to your information to authorized personnel only. No internet transmission is 100% secure; we cannot guarantee absolute security.
Cookies
We use cookies and similar technologies for site functionality, cart management, and analytics. You can disable cookies in your browser, though some site features may stop working.
Changes
We may update this policy. Material changes will be announced on this page with an updated “Last updated” date.
Contact
Questions about this Privacy Policy? Email [email protected].